In a major step towards strengthening support for its long-term residents, the UAE Ministry of Foreign Affairs (MoFA) has announced dedicated consular services for Golden Visa holders, ensuring assistance during emergencies, crises, and travel-related issues abroad.
According to the ministry, the new service aims to include Golden Visa holders in emergency response and evacuation plans, providing care and support in exceptional situations in coordination with relevant authorities.
☎️ 24/7 Hotline for Golden Visa Holders
A dedicated MoFA hotline (+971 24 931133) has been set up exclusively for Golden Visa holders, allowing them to directly reach the ministry’s call centre anytime, anywhere in the world.
These services are available round the clock, ensuring that long-term residents receive immediate assistance in emergencies.
⚠️ Support During Emergencies, Crises, and Deaths Abroad
In addition to emergency response, the service covers repatriation and burial procedures for Golden Visa holders who pass away overseas.
Families of the deceased will now be able to complete all formalities swiftly through streamlined consular and procedural steps — a move designed to offer much-needed relief and emotional support during difficult times.
🛂 Lost Passport? MoFA Will Help You Return Home
If a Golden Visa holder loses or damages their passport abroad, MoFA will facilitate their return to the UAE by issuing an electronic Return Document — accessible through the ministry’s official website.
🌍 About the UAE Golden Visa
Launched in 2019, the UAE Golden Visa grants long-term residency to selected expats, allowing them to live, work, and study in the UAE without a sponsor or employer.
Eligible categories include:
- Investors in public and real estate sectors
- Entrepreneurs and innovators
- Scientists and specialists in engineering, medicine, and technology
- Outstanding students and academic achievers
- Frontline heroes and humanitarian professionals
💡 New Categories Added Across Emirates
In recent years, the UAE has expanded the Golden Visa program to include more exceptional talents and professionals:
- Dubai: Content creators, gamers, and outstanding students (popularly dubbed the Influencer Visa)
- Ras Al Khaimah: Exceptional teachers
- Abu Dhabi: Superyacht owners and industry innovators
Applications for the Golden Visa can be submitted via the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) or the General Directorate of Residency and Foreigners Affairs (GDRFA Dubai), through their online portals or customer service centres.
📰 In Summary
The UAE’s new consular initiative ensures that Golden Visa holders — often key contributors to the nation’s growth — are protected and supported globally. With 24/7 assistance, faster documentation, and emergency care, this move reaffirms the UAE’s commitment to making expats feel at home — even beyond its borders.
Stay updated with the latest expat and Golden Visa news from the UAE — only on TheDesis.com.
UAE Launches Global Consular Support for Golden Visa Holders: 24/7 Hotline, Emergency Aid & Repatriation Services
The UAE MoFA has announced new consular services for Golden Visa holders, including 24/7 global assistance, repatriation support, and emergency response abroad.


